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Customer Reviews.

service

5

Jacqueline at Kirkcaldy took all my queries and got appropriate checks and work done, no problem

09 September 2017

service

5

Very friendly staff who are always very welcoming.

09 September 2017

service

5

motivated staff

07 September 2017

service

4

As above.

04 September 2017

service

2

Advised it would take 30 mins, it took 1h. 15mins.Car was cleaned but it came back dirtier than when it went in - a combination of dirty water being used externally and boot marks on the interior of the car.

04 September 2017

service

4

They forgot to stamp the Service Book

02 September 2017

service

5

They matched the price for two replacement tyres with local tyre fitting companies. The service and MOT were completed on time.

29 August 2017

service

3.5

As above

21 August 2017

service

5

HF did nothing wrong, this is a BMW issue

10 August 2017

sales

3.5

I was completely satisfied with my experience up to and including the day of collection. I just wish I had received payment for my trade in sooner, perhaps via BACS payment as opposed to cheque.

08 August 2017

service

5

Again, good customer care

05 August 2017

service

1

Lied to by staff.

04 August 2017

sales

5

I was always kept updated all the way

03 August 2017

sales

5

All the staff were friendly and the Mini centre is an awesome place to be when purchasing a car!

14 July 2017

sales

5

Well looked after by staff

10 July 2017

service

4

Very informative

06 July 2017

sales

5

Thoroughly knowledgeable staff from start to finish.

04 July 2017

sales

5

My wife purchased a Mini Cooper S in March 2017 and I found the sales team more friendlier and inviting than any other dealerships I have used over the past 5 yrs...and I have bought 6 new cars in that time.

04 July 2017

service

5

Completely satisfied with Harry Fairbairn Kirkcaldy staff. Very helpful, pleasant staff.

04 July 2017

service

1

Customer service was terrible

04 July 2017

sales

5

Service at centre was fab. Dave was very helpful and so were the other staff members

30 June 2017

sales

5

I received my car quickly I didn't have to wait long. The customer service was excellent

29 June 2017

service

5

Same reply as the first question.

27 June 2017

service

5

Customer service was very professional.